Privacy Policy

ESR is strongly committed to protecting your privacy while interacting with our content, products and services. 

ESR is concerned about protecting the safety and privacy of young people using our services. We encourage you to participate in your child's online experience. 

The purpose of this privacy policy is to tell you what kind of information we may gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information.

Our policy allows you to choose what kind and how much information you provide to us and to control how we use whatever information you give us.

Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have. 

This policy applies only to ESR and not to other companies' or organisations' websites to which ESR may be linked.

Collection of information
Information is collected from you primarily of the type of information you would be required to supply if you were to place an ‘over the counter’ order with us. 

ESR collects two types of information.

The first type is anonymous information. The anonymous information we collect is simple traffic information such as the number of visitors to the site and the time spent in certain areas. People visiting this our site do so anonymously until such time as they opt to place an order. 

To place an order via this site you are required to register to log in, at which time we ask for personal information about such as your internet address or screen name, your real name, address, billing address and telephone contact numbers in order to provide that service or product to you. The personal details you supply are for the security of the transaction and to know the place of delivery.

At the time of registration, you may choose to be informed of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website. We may also ask about your interests, but it is your choice whether to respond. 

Apart from essential billing and shipping information, how much of your personal information that you choose to disclose to ESR is completely up to you. 

Use of anonymous information
ESR automatically gathers anonymous information to monitor the use of ESR like the numbers and frequency of visitors to ESR and its areas, very much like television ratings that tell the networks how many people tuned in to a program.

We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the site, so we can improve ESR to assure that it is as appealing as we can make it for as many users as possible. ESR may use this aggregate data for internal purposes or may publish this non-specific data to other members of the ESR Group Holdings Pty Ltd group of companies. 

Use of personal information
ESR will only use the personal information you have chosen to provide us for the purpose for which you provided it. ESR will not use it for any other purpose without your consent. 

Cookies
The ESR site currently uses cookies. 

Cookies and local storage
The ESR site currently uses cookies and local storage to collect and store information about you when you visit our site.  Cookies are small data files which may include an anonymous unique identifier. They enable web sites to recognize repeat users, allowing sites to compile aggregated data for content and site improvements. Cookies do not damage computers or files. They are typically sent to your browser from a web site and then stored on your computer/smartphone, from where they may send data to other web servers.  Cookies and local storage are widely used.
 
Cookies are necessary to protect your privacy while disclosing your address details and while logging in and allow us to provide an optimal experience when using our website. Please note if you choose not to allow cookies, you may not be able to access all the services on our website.
 
Early Settler also uses Google technology to better understand your user behaviour. When you use our website and perform certain actions such as making purchases or adding items to your cart, we use Google technology to record this. This enables  us to remarket to you using Google technology and means that you may see ads from Early Settler when you visit other websites. You can opt out of Google's, and our, use of these cookies by visiting Google's Ads Preferences Manager. View Google's advertising privacy policies.

Disclosure
ESR does not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside the ESR Group (NZ) group of companies unless you have authorised us to do so. For example, when you contribute to an online forum you may want to publish your name and email address.

No sale of personal information
Under no circumstances will ESR sell or receive payment for licensing or disclosing your personal information.

Access and correction: personal data
If ESR holds your personal information, we will where possible provide you with access to the information. ESR will take reasonable steps to correct the information so that it is accurate, complete and up to date.

Security
ESR uses secure data networks that are designed to protect your privacy and security.

Complaints about privacy
If you have any complaints relating to online privacy issues on our websites, please notify ESR via ‘contact us’. While ESR accepts no liability for any material or links posted to the service, we will investigate all complaints.

Changes to ESR privacy policy
If we decide to change the ESR Privacy Policy, we will post those changes here.